At Jili95, we take the privacy of every Filipino player seriously. This Privacy Policy explains how we — Jili95 ("we," "our," or "us") — collect, use, store, and protect the personal information of users ("you," "Member," or "Player") who access our website at jili95.best, our mobile applications, and all related services.
By registering an account or using any Jili95 service, you agree to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, please stop using our platform and contact us to close your account.
This Privacy Policy is written in plain language because we believe you deserve to understand exactly what happens with your data — walang tinatago, walang nakakalito. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
01 Introduction and Scope
This Privacy Policy applies to all personal data processed by Jili95 in connection with your use of our platform. It covers data collected when you visit our website, create an account, make deposits or withdrawals, play games, contact our support team, or interact with our marketing communications.
Jili95 is the data controller responsible for your personal data. We are committed to handling that data responsibly, transparently, and in full compliance with applicable data protection laws in the Philippines and internationally.
This policy is written in English (en-PH). If you need a copy in Filipino or have questions about any part of this document, please reach out to our Data Protection Officer at support@jili95.best.
02 Personal Data We Collect
Jili95 only collects data that is genuinely necessary for providing our services to you. Here is a breakdown of the categories of personal data we process:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account creation, KYC verification, age verification |
| Contact Data | Email address, mobile number, mailing address | Account communication, security alerts, withdrawal confirmation |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet amounts, session duration, pages visited | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Chat transcripts, email correspondence, support tickets | Customer service, dispute resolution, quality improvement |
| Marketing Preferences | Email opt-in/opt-out status, preferred promotions | Sending relevant offers and updates (with your consent) |
Jili95 players across the Philippines can enjoy our platform knowing their data is protected at every step.
03 How We Collect Your Data
We collect personal data through the following means:
Direct Collection
You provide information directly to us when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a survey, or participate in a promotion. This is the most significant source of personal data we process.
Automated Collection
When you use the Jili95 platform, we automatically collect certain technical and usage data. This includes your IP address, device identifiers, browser settings, session data, and gameplay activity. This data is collected via server logs, cookies, and similar tracking technologies (see Section 07 for details on cookies).
Third-Party Sources
In some cases, we may receive data about you from third parties, including:
- Payment processors (e.g., GCash, Maya, BDO) who confirm transaction status and flag suspicious payment activity.
- Identity verification providers who help us complete KYC checks.
- Fraud prevention and anti-money laundering (AML) screening services.
- Regulatory authorities where required by law.
04 Why We Use Your Personal Data
Jili95 uses your personal data for the following purposes:
- Account management: To create, maintain, and secure your Jili95 account and process your transactions.
- Identity verification (KYC): To verify your identity and age in compliance with our licensing obligations and Philippine law.
- Transaction processing: To process deposits and withdrawals through your chosen payment methods (GCash, Maya, BDO, BPI, UnionBank, GrabPay, Coins.ph, Visa/Mastercard).
- Customer support: To respond to your enquiries, resolve disputes, and improve our service quality.
- Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, multi-accounting, money laundering, and other prohibited activities.
- Responsible gaming: To monitor gameplay patterns and intervene where there are signs of problem gambling behaviour.
- Legal compliance: To meet our obligations under Philippine law and applicable gaming regulations.
- Platform improvement: To analyse how players use Jili95 so we can make the experience better for everyone.
- Marketing (with consent): To send you relevant promotions, offers, and updates — only if you have opted in.
From basketball betting to festival promotions — Jili95 handles your data with care every step of the way.
05 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 and applicable data protection principles, Jili95 processes your personal data on the following legal bases:
- Contractual necessity: Processing required to deliver the services you signed up for, including account management, transaction processing, and customer support.
- Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML requirements and gaming licence conditions.
- Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement — provided those interests do not override your rights.
- Consent: Processing for marketing communications, which you may withdraw at any time without affecting your ability to use Jili95.
Withdrawing your consent for marketing will not affect your account or access to any Jili95 features. You can manage your preferences at any time from your account settings.
06 Data Sharing and Third Parties
Jili95 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Full stop. We share your data only in the following limited circumstances:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and Visa/Mastercard networks require certain data to process your transactions. Only the minimum necessary information is shared.
- Identity verification providers: Licensed KYC and AML service providers who help us verify your identity and comply with regulatory requirements.
- IT and security service providers: Cloud hosting, cybersecurity, and fraud detection partners who help us operate and protect the Jili95 platform under strict confidentiality agreements.
- Regulatory authorities: Philippine government agencies, gaming regulators, and law enforcement bodies, where we are legally required to disclose information.
- Legal proceedings: Courts, arbitrators, or other legal bodies where disclosure is required in connection with a legal claim or dispute.
All third parties we engage are required to process your personal data in accordance with applicable data protection laws and our strict data processing agreements. We do not allow them to use your data for their own purposes beyond what is necessary to deliver the contracted service.
07 Cookies and Tracking Technologies
Jili95 uses cookies and similar tracking technologies to operate and improve our platform. A cookie is a small text file placed on your device when you visit our website. We use the following types of cookies:
- Essential cookies: Required for the platform to function. These include session authentication, security tokens, and load-balancing cookies. You cannot opt out of these without disabling the platform entirely.
- Analytics cookies: Help us understand how players use Jili95 — which pages are popular, where users encounter issues, and how long sessions last. This data is aggregated and anonymised.
- Preference cookies: Remember your settings such as language preference and display options for a more personalised experience.
- Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only activated if you provide consent.
You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies may affect certain features of the Jili95 platform. For detailed instructions on managing cookies on your browser, refer to your browser's help section.
08 How We Protect Your Data
Security is not an afterthought at Jili95 — it is built into every layer of our platform. We implement the following technical and organisational measures to protect your personal data:
- TLS/SSL encryption: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher, preventing interception.
- Data encryption at rest: Sensitive personal and financial data is encrypted in our databases using industry-standard AES-256 encryption.
- Access controls: Only authorised Jili95 personnel with a legitimate need to access your data can do so, and all access is logged and audited.
- Two-factor authentication (2FA): Available for all member accounts as an additional layer of login security.
- Penetration testing: We conduct regular security assessments and penetration tests to identify and address vulnerabilities before they can be exploited.
- Incident response: We have a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and relevant authorities as required by law.
Despite our best efforts, no system is 100% invulnerable. We strongly recommend you use a strong, unique password for your Jili95 account and enable two-factor authentication for maximum protection.
Every Jili95 player in Puerto Princesa and across the Philippines can trust that their data stays private and protected.
09 How Long We Keep Your Data
Jili95 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
- Active account data: Retained for the duration of your account and for a period of five (5) years after account closure, as required by our gaming licence and AML obligations.
- Transaction records: Retained for at least five (5) years from the date of the transaction in compliance with Philippine financial regulations.
- KYC/identity documents: Retained for five (5) years after account closure or the last transaction, whichever is later.
- Customer support communications: Retained for three (3) years unless ongoing proceedings require longer retention.
- Marketing preferences and consent records: Retained until you withdraw consent plus three (3) years for compliance documentation.
Once the applicable retention period has passed, your personal data is securely deleted or anonymised so it can no longer be associated with you.
10 International Data Transfers
Jili95's primary data processing operations are based in Asia. In some cases, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or fraud detection services with global operations.
Where we transfer personal data internationally, we ensure that appropriate safeguards are in place, including data processing agreements that incorporate standard contractual clauses or equivalent protections consistent with the requirements of the Philippine Data Privacy Act. We do not transfer your data to jurisdictions that do not offer adequate data protection standards without first implementing additional safeguards.
11 Your Data Rights
Under the Philippine Data Privacy Act and applicable regulations, you have the following rights with respect to your personal data held by Jili95:
- Right to be informed: You have the right to know what personal data Jili95 holds about you, how it is being used, and with whom it has been shared.
- Right to access: You can request a copy of the personal data we hold about you at any time.
- Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to have it corrected.
- Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
- Right to object: You may object to the processing of your personal data for marketing purposes at any time.
- Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
- Right to lodge a complaint: You have the right to file a complaint with the Philippine National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of these rights, contact our Data Protection Officer at support@jili95.best. We will respond to all verified requests within thirty (30) days, or sooner where required by law.
12 Children's Privacy
Jili95 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification checks, and we conduct additional KYC verification before processing any withdrawals.
If we discover that we have inadvertently collected personal data from a minor, we will immediately delete that data, close the associated account, and return any deposits to the source payment method. If you believe a minor has registered on Jili95, please contact us immediately at support@jili95.best.
13 Marketing Communications
Jili95 will only send you promotional emails, SMS messages, and push notifications if you have given us your explicit consent to do so at registration or through your account settings. We do not send unsolicited marketing communications.
Every marketing communication we send includes a clear and easy way to unsubscribe. You can also manage your communication preferences at any time by:
- Updating your notification preferences in your Jili95 account settings.
- Clicking the "unsubscribe" link in any marketing email.
- Contacting our support team at support@jili95.best and requesting to be removed from our marketing list.
Please note that even if you opt out of marketing communications, you will still receive essential account-related notifications — such as deposit confirmations, withdrawal updates, security alerts, and KYC requests — as these are necessary for managing your account.
14 Changes to This Privacy Policy
Jili95 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or our services. When we make material changes, we will:
- Post the updated Privacy Policy on this page with a revised effective date.
- Send a notification to your registered email address if the changes materially affect your rights or how we use your data.
- Display a prominent notice on the Jili95 platform for a reasonable period following the update.
Your continued use of Jili95 after any changes have been published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so you are always informed about how your data is being protected.
15 Contact Our Data Protection Officer
If you have any questions, concerns, or requests related to this Privacy Policy or the way Jili95 handles your personal data, please contact our dedicated Data Protection Officer:
- Email: support@jili95.best
- Live Chat: Available 24/7 on the Jili95 website and mobile app
- Website: jili95.best
We will acknowledge all data-related requests within five (5) business days and provide a full response within thirty (30) days. For urgent security concerns, please mark your email "URGENT: Data Privacy" and our team will prioritise your request.
You also have the right to file a complaint directly with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated. Visit the NPC website for guidance on how to file a complaint.